Get in Touch With Us
Whether you have a question about one of our casino reviews, want to flag something that looks out of date, or need to be pointed toward responsible gambling support, this page explains how to reach the American Casino team and what to expect when you do.
How to Reach Us
Email is the most reliable way to get a response. Every message is read by a member of our team — not a bot — and we aim to reply within two working days. Write to us at [email protected].
A short description of your enquiry at the top of your message helps us direct it to the right person straight away. The more context you give, the faster and more useful our reply will be.
What You Can Contact Us About
We welcome messages on any topic related to our site. The most common reasons readers reach out include:
- Questions about our reviews — If something in our coverage of US online casinos is unclear, or you want to know more about how we assessed a particular site, just ask.
- Corrections and updates — Spotted a bonus figure, term or piece of regulatory information that looks wrong or out of date? We take accuracy seriously and act on reader flags promptly.
- Content suggestions — Have a topic you would like us to cover — payout speeds at a specific casino, a guide to a particular game type, or state-by-state regulation? We genuinely consider reader requests when planning new content.
- Partnership and commercial enquiries — If you represent a casino, software provider or affiliate organisation and would like to discuss how we might work together, please introduce yourself and outline what you have in mind. Note that commercial relationships do not influence our editorial rankings.
- Responsible gambling concerns — If you or someone you know is struggling with gambling, mention it in your message and we will direct you to the right support resources in your state. You can also reach the National Problem Gambling Helpline at 1-800-522-4700, available 24 hours a day, seven days a week.
What Happens After You Write to Us
Once your message arrives it is read by a real team member. We do not send automated replies in place of a genuine response. Our target turnaround is two working days; during busier periods it may stretch slightly, but we always follow up.
If your message concerns a factual error in one of our pages, we will review the relevant content, correct it where warranted, and let you know what we changed.
About Our Editorial Standards
American Casino is an independent comparison site covering real-money online casinos available to US players. Our reviews are based on research and publicly verifiable information — we do not claim to have deposited at or tested every site ourselves. Ratings reflect editorial assessment against consistent criteria: licensing and regulatory standing, payout speeds and banking options, game range, bonus terms, and the quality of responsible gambling tools on offer.
Commission may be earned when a reader follows a link to a casino and registers. That commercial relationship does not determine which casinos appear on our pages or where they are ranked. Our highest-rated options must meet a licensing threshold and offer meaningful player protections regardless of any affiliate arrangement.
If you believe any of our content falls short of that standard, we want to know. Reader scrutiny makes the site more reliable for everyone.
A Note on Responsible Gambling
Online casino gambling in the United States is only legal for players who are physically located in a state where it is permitted and who meet the minimum age requirement — typically 21. Outcomes in casino games are determined by certified random number generators and carry a built-in house edge; no strategy guarantees a profit, and past results never predict future ones.
If gambling is affecting your finances, relationships or mental health, support is available:
- National Problem Gambling Helpline: 1-800-522-4700 (call or text, 24/7)
- National Council on Problem Gambling: ncpgambling.org
- Gamblers Anonymous: gamblersanonymous.org
Most licensed US online casinos also offer self-exclusion programmes, deposit limits and session timers. If you need guidance on using those tools at a specific site, include the casino name in your message and we will help where we can.
Staying Up to Date
The US online gambling market changes quickly — new state regulations, updated bonus terms and fresh casino launches are a regular occurrence. If you notice that information on our site no longer reflects the current position, please tell us. Our content is reviewed on a rolling basis, and reader tips are one of the most effective ways we catch changes between scheduled reviews.
Thank you for taking the time to visit this page. We look forward to hearing from you.